If you have come across a site that is inaccessible, and you want to let them know of the importance of accessibility for a web site, and ask them to make efforts to make their site accessible to all, it is a good idea to send the webmaster of the site a message expressing this. Although many sites ignore such letters, there are also many that are receptive to visitor complaints and they may make their site accessible if they receive enough requests.

In fact, many sites claim that they don't make their pages more accessible because they don't think their visitors need them to be, and quote lack of complaints as their reason. Make sure that sites you visit know it's important to be accessible by everyone. Don't let ignorance be their excuse. You may want to encourage them to visit the W3C's Web Accessibility Standards at: https://www.w3.org/WAI/standards-guidelines/ for information on how to make their sites more accessible.

Below are some example letters that have been sent by participants in the campaign, that you can modify for your own use when you notify sites that they're inaccessible and that you want them to fix it. If you have any example letters that you think should be listed here, please let me know.

For more guidance on how to contact websites about accessibility issues, see WAI's Contacting Organizations about Inaccessible Websites.

Letter Courtesy of Peter Froehlich

Dear Webmaster,

I visited your site today and found it quite to my liking. It features a
lot of interesting stuff that should be accessible to a large internet

Unfortunately you have decided to make it "Best Viewed with Internet
Explorer" and/or "Best Viewed with Netscape Navigator". In my opinion,
there is simply no reason for limiting your potential audience by
recommending/requiring the use of this/those browser/s.

I suggest that you have a look at the "Best Viewed with Any Browser"
campaign at http://www.anybrowser.org/campaign/ and try to make future
versions of your site compliant with the W3C's Web Accessibility 
Standards at:

This way you can ensure that as many users as possible can take
advantage of the information you publish and enjoy your site.

Thanks for your time,

More Example Letters: